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Processing and Shipping Policy

Thank you for shopping in the NACE store!

 

Please consider the following terms and conditions when placing your order:

  • Orders received before 2:00 p.m. CST will be processed the same business day. Orders placed after 2:00 p.m. CST or over the weekend will be processed on the following business day.
  • Business days are Monday – Friday; Orders received during Holidays and over the weekend (Saturday and Sunday) will be processed the next business day.
  • Overnight delivery is only available for orders with delivery addresses within the contiguous United States.  Shipping to Alaska & Hawaii may take additional time. 
  • UPS is the preferred shipper.
    • UPS will not ship to P.O. boxes, so please ensure that the shipping address is not to a P.O. box.
    • A phone number and e-mail address is required for all UPS deliveries.
  • The shipping carrier chosen may vary based on:
    • Availability of the carrier to deliver to the shipping address
    • Delivery time accuracy of the carrier
    • Shipping costs

Customers are responsible for any applicable customs, duties, and taxes associated with their shipment

  • Customs requirements and fees vary by country
  • NACE International does not have the ability to estimate nor has control over these fees
  • Additional fees for customs clearance of shipped goods is the sole responsibility of the customer
  • International shipments may require additional time prior to reaching their final destination due to customs

Undeliverable Packages

  • Shipping addresses with missing or incorrect information can result in failed delivery.
  • The customer is fully responsible for ensuring that the shipping address on the order is correct.

 Delivery delays and failures may occur occasionally